If something goes wrong, these can help you get your money back from the seller or file a dispute with your credit card company. Always save your receipts and confirmation emails.

Credit cards offer the most protection against fraud compared to other types of payments including the right to dispute charges if there are problems with your purchase. Use a credit card for online purchases, if possible.Sellers often have different (and stricter) refund and return policies for sale items, and dishonest sellers will use tricky disclosures and fine print to deny refund requests. To try to stay ahead of these problems, if you haven’t shopped with a company before, start by searching online for the company’s name, plus words like “review,” “complaint,” or “scam.” See what other people are saying.Īnd no matter where you shop online, remember: If products show up that you never ordered, you don’t have to pay for them. If something didn't arrive or you didn't accept it, and now the company won't refund your money, dispute the charges. The good news is you have rights, and there are steps you can take. In 2022, online shopping scams were the second-most reported type of scam to the FTC. Or that new company never shipped your order, despite charging you. Identity Theft and Online Security Show/hide Identity Theft and Online Security menu itemsĮver had a bad online shopping experience? Maybe you ordered one thing but got another.Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Emails, and Texts menu items.

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